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Security Incident Response

Rapidly respond to evolving threats in your organization with Security Orchestration, Automation, and Response (SOAR).

Benefits of Security Incident Response

Manage threat exposure proactively

Know your security posture and quickly prioritize high-impact threats in real time and at scale.

Ensure cyber resilience

Respond faster with collaborative workflows and repeatable processes across security, risk, and IT.

Know your response strategy

Increase the efficiency, effectiveness, and expertise of your teams, and improve processes.

Features of Security Incident Response

Coordinate threat intelligence and incident response

Workflow management with Flow Designer

Automate assignments and coordinate incident prioritization and remediation across IT and security.

Get a centralized view of operations efficiency

Security operations efficiency dashboard

See how your SOC is performing and where you need to evolve your teams and response workflows.

Automate consolidation of threat intelligence

Phishing reporting and response

Triage and prioritize user-reported phishing emails and group similar incidents automatically.

Integrated threat intelligence

MITRE ATT&CK framework

Stay ahead of attackers with the MITRE ATT&CK framework integration, providing advanced context.

SIEM solution with threat intelligence

How to get Security Incident Response

Security Incident Response is available with Security Operations. Identify, prioritize, and respond to threats faster.

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Talk to an expert

Get answers to your questions and discover how ServiceNow® can help you transform your business with modern digital workflows.

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