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Asset Management

Asset Management automates your IT asset lifecycles with intuitive workflows. Make informed decisions about asset capacity, refresh, and vendors.
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Asset Management
Screenshots of the mobile asset receiving screens

Mobile Asset Receiving

Receive multiple assets against a purchase order in a single process on the mobile agent app.

HR asset onboarding for new employees

HR asset onboarding

Track IT hardware and software allocations with a simplified onboarding process.

A screenshot of mobile request screens

Mobile my assets

Request assets, view assigned assets, and report incidents using a mobile device.

The Asset Contract Overview dashboard page

Contract management

Assign contracts and automate the contract approval and renewal processes.

The Asset Overview Dashboard page

Reports and dashboards

Get real‑time transparency into operations with configurable, role‑based dashboards.

Additional Asset Management features

Single source of truth

Make informed asset capacity, refresh, and vendor decisions using accurate asset portfolio data.

Total cost of ownership tracking

Determine asset costs throughout their actual lifecycles.

Asset governance control

Control asset distribution and enforce policy, contract, and regulatory requirements.

Asset audit management

Simplify audit preparations and strengthen change management risk calculations.

Asset provisioning

Automate asset request, fulfillment, and ordering processes.

Service catalog

Determine standard offerings for authorized users or groups within a service catalog.

Inventory management

Manage stockroom inventory of hardware and consumable assets and define physical and logical stockroom hierarchies.

See All Features

Key features

Close Event Overlay.
Asset audit management
Simplify audit preparations and strengthen change management risk calculations.
Asset governance control
Control asset distribution and enforce policy, contract, and regulatory requirements.
Asset provisioning
Automate asset request, fulfillment, and ordering processes.
Contract management
Assign contracts and automate the contract approval and renewal processes.
HR asset onboarding
Track IT hardware and software allocations with a simplified onboarding process.
Inventory management
Manage stockroom inventory of hardware and consumable assets and define physical and logical stockroom hierarchies.
Mobile asset receiving (multi-scan)
Receive multiple assets against a purchase order in a single process on the mobile agent app.
Mobile my assets
Request assets, view assigned assets, and report incidents using a mobile device.
Reports and dashboards
Get real-time transparency into operations with configurable, role-based dashboards.
Service catalog
Determine standard offerings for authorized users or groups within a service catalog.
Single source of truth
Make informed asset capacity, refresh, and vendor decisions using accurate asset portfolio data.
Total cost of ownership tracking
Determine asset costs throughout their actual lifecycles.

Benefits of Asset Management

Know and control your assets

Optimize asset lifecycle investments to deliver better IT services and make smarter decisions.

Reduce asset costs

Lower asset costs and automate asset lifecycle processes to minimize wasted resources.

Mitigate risk

Enforce asset policies and regulatory requirements to limit risks.

Don’t just take our word for it

See how companies like your own use Asset Management to learn all about the assets they have.

Read Story
Case study

Better IT in Tennessee

Centralized IT services with a cloud-based platform speeds procurement cycles and employee onboarding.

Read Story
Case study

Asset management saves state of Utah millions

Utah’s Dept. of Technology Services uses Asset Management to gain better control over hardware devices.

Read Story
Case study

Al Jazeera Media automates global asset management

ServiceNow automates workflows and enables self-service to accelerate AJMN’s IT service delivery.

Resources

Analyst reports
Analyst reports
White papers
White papers
Webinars
Webinars
Blogs
Blogs

Asset Management is available with ITSM

Modernize the way you manage your assets.
Explore Platform

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Talk to an expert

Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows.

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// Commenting on 02/23/2020 (Author -- Pranaya) // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 (Author -- Pranaya) // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch
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