Created with Sketch.

Recovery Email

Your account give you access to even more premium content, don't lose access to it. Provide a recovery email below.
  • Secondary E-mail
Analyst Report

Forrester Study: The Total Economic Impact of ServiceNow Customer Service Management

This Forrester Total Economic Impact™ (TEI) study is based on interviews with ServiceNow CSM customers. Operational improvements include:
  • Improved first contact resolution by up to 20%
  • Reduced cases initiated over phone by 40%
  • Increased revenue retention by $5.2 million from support contract renewals

The Total Economic Impact Of ServiceNow Customer Service Management, a November 2020 commissioned study conducted by Forrester Consulting on behalf of ServiceNow.

Created with Sketch.

Scarica questo report

  • E-mail aziendale
  • Nome
  • Cognome
  • Azienda
  • Telefono aziendale
  • Titolo professionale
  • Vorrei essere informato/a su eventi futuri, prodotti e servizi di ServiceNow. So di poter annullare l'iscrizione in qualsiasi momento.
    No
  • Mobile Phone
  • Crea un account per scaricare subito e ricevere altre risorse di alta qualità
  • Mostra
    Password

    Safety first. Your password must contain at least:

    8 characters
    One lowercase letter (a-z)
    One uppercase letter (A–Z)
    One number (0-9)
    One symbol (!, @, #, etc.)
  • Confermo di aver letto e accettato le

    Condizioni di utilizzo del sito Web di ServiceNow

    e acconsento al trattamento delle mie informazioni personali in conformità all'

    l'Informativa sulla privacy.

Passa a Prova la Demo
Created with Sketch.

Recovery Email

Your account give you access to even more premium content, don't lose access to it. Provide a recovery email below.
  • Secondary E-mail
Created with Sketch.

ServiceNow ID

Please fill out the following fields before continuing
I have read and agree to the

Condizioni di utilizzo del sito Web di ServiceNow

and understand that my personal information is processed in accordance with

l'Informativa sulla privacy ..

Yes
No